I don't intend to break the NDA, so enough to say, prepare for a lot of reading.
As I studied, I created a guide to the various subject areas, available here and used Microsoft Lync Server 2010 Unleashed
book.
Tip, tricks and general information for Microsoft's Lync Server 2010
MCITP: Microsoft Lync Server 2010 Administrator
I passed the Lync 70-665 exam today so apart from the paperwork, I am now an MCITP:Microsoft Lync Server 2010 Administrator.
I don't intend to break the NDA, so enough to say, prepare for a lot of reading.
As I studied, I created a guide to the various subject areas, available here and used Microsoft Lync Server 2010 Unleashed book.
I don't intend to break the NDA, so enough to say, prepare for a lot of reading.
As I studied, I created a guide to the various subject areas, available here and used Microsoft Lync Server 2010 Unleashed
book.
Unofficial Study Guide for Exam 70-665: PRO: Microsoft Lync Server 2010, Administrator
| This will be a living post as I seek out information covering the topics of the Lync Administrator exam, 70-665. Latest update:
Skills Being Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. |
Designing a Topology for Lync Server 2010 (25 percent)
|
Lync Phone Usage Records
Lync uses Phone Usage Records to define calling privileges for Enterprise Voice users. Phone Usage Records are simply labels, which can be given descriptive names such as 'Local Calls' or 'Calls to Mobile' or 'International Calls'. One or more Phone Usage Records are then added to an Enterprise Voice Policy which can be applied to users. The Phone Usage Records are also associated with outbound call routes. This is the 'glue' that applies the call privileges or restrictions to a user. The collection of Phone Usage Records in the Voice Policy determines all the authorised routes allowed to a user. When a user places a call, Lync Server matches the dialed number with a route in the authorized route list. If a matching route is found, the call is made. If no matching route is found, the call is not made.
The graphic below shows a simple example. We have two Enterprise Voice users. Mr Big is the manager and is allowed to make calls to National, Mobile and International numbers. Joe Bloggs is not to be allowed to make international calls. We already have outbound routes to National, Mobile and International (the examples shows Irish numbering where all national calls begin with a single 0, mobiles begin with 08 and international calls begin with 00). We create two Enterprise Voice Policy records called Manager and Staff. We assign these to Mr Big and Joe as appropriate. The Manager policy has Phone Usage Records called 'National', 'Mobile' and 'International', while the Staff policy only has 'National' and 'Mobile' Phone Usage records.
When either user makes a 'National' call, the Phone Usage Record of the 'National' route is compared against the list of Phone Usage Records assigned to the user, through the Voice Policy. In this case, both users will have a match and the call is allowed. When Mr Big makes an International call, again the Phone Usage Record for the route appears in his list of Phone Usage assignments and the call proceeds. On the other hand when Joe attempts an International call, the usage record on the route ('International') does not appear on his list of Phone Usage Records and the call is barred.
Generally, Phone Usage Records are created for two reasons – to restrict calls because of cost (e.g. International calls) or to restrict calls to inappropriate numbers (e.g. premium content services). In the example shown, the user Joe either needs to make calls to mobile (cell) numbers or the call cost to these are the same as calls to National numbers and therefore there is no point in restricting the calls. However, premium calls are generally not appropriate for business calls and are therefore restricted. This is shown in the graphic by the fact that the 'Premium' phone usage record is not applied to any Voice Policy – neither user could make Premium calls.
Microsoft Lync 2010 Adoption and Training Kit Released
Microsoft have released a Lync Adoption and Training kit.
The kit provides:
The kit provides:
- A workbook that provides step-by-step guidance for each phase of the rollout and adoption process
- Adoption and training resources, such as primers, email templates, and templates for a custom Lync 2010 intranet site to help organizations successfully roll out Lync
- Modular, reusable, rebrandable, and in most cases, customizable user education and training materials, including frequently asked questions, Quick Start guides, how-to videos, Work Smart guides, and training videos
- Buzzworthy applications such as IM an Expert and learning tools such as the Lync How-to that you can use to generate user excitement and drive the adoption of Lync
Hardware virtualisation support for Exchange UM Announced
Microsoft have announced support for the Exchange 2010 SP1 Unified Messaging role on hardware virtualisation. The Technet blog article is here and the official Exchange 2010 system requirements are available here.
Specifically, the UM role has the following requirements -
Specifically, the UM role has the following requirements -
- Four virtual processors are required for the virtual machine. Memory should be sized using standard best practices guidance.
- Four physical processor cores are available for use at all times by each Unified Messaging role virtual machine. This requirement means that no processor oversubscription can be in use. This requirement affects the ability of the Unified Messaging role virtual machine to utilize physical processor resources.
Lync Server Troubleshooting
When you are looking at a system that isn't working and have a customer waiting for an update it's good to have a plan. Stale Hansen has given his thoughts on how to go about troubleshooting a Lync issue
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